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Terms of service


Due to the high volume of orders we receive, inventory may not always be in stock. Depending on the volume of orders currently in queue during your time of purchase, orders can take approximately 1-8 weeks to complete. Orders are processed by date of purchase with oldest orders having priority. It is recommended to order 2 months in advance if you have a deadline.


Credit cards will be charged immediately upon checking out to reserve your place in the fabrication queues if inventory is not in stock.



Once your order has been placed there are no refunds however store credit can be issued for up to one year from the date of cancellation only if your order has not yet shipped. Once it is shipped we do not offer returns or exchanges due to the risk of damage upon return. Please send us an email to request store credit or style change. Please note that AOL, Yahoo, Hotmail, and Comcast customers have been experiencing issues with our activation emails going into spam. Run a search in your spam for "sherrieblossom" and move all emails to your inbox and add us to your address book to ensure proper delivery of order receipts, tracking information, and or newsletter promos. Please refrain from using any and all emails from Comcast and Optimum.


Change of style:

Exchange of styles can be made if your order has not shipped by emailing your request and order number. Customers are advised to read product description and measure their space to ensure the style fits their counter space. Customer will be responsible for paying any additional charges for difference in price and shipping if applicable.


International Orders:

Customers may be responsible for additional duties and or taxes applied by your country. Please contact your local Customs agency for further detail. Canadian orders are shipped via NAFTA and may avoid duties. Contact your local Customs office for additional details.


Free Replacements For Damage:

On rare occasions damage may occur during shipping and we allow each customer 48 hours after delivery to inspect the product for damage and or defect. Should damage or defect be observed we will gladly replace the product free of charge once the customer files a claim here within 48 hours after delivery.

Customers are advised to read the Terms & Conditions upon check out and must follow claims instructions thoroughly. Sherrieblossom reserves the right to deny any claims which have not followed detailed step by step claims instructions. Please read our Returns & Exchanges Policy here.

By filing a claim, customer agrees to return the damaged package to the carrier within 5 business days from the date of your claims submission. If a replacement has been delivered to the customer but the damaged product is not returned via the carrier call tag, customer agrees to be responsible for paying for the full cost of the replacement at current value with shipping of the original shipment included.


It is extremely important to follow care instructions found here.