Most of the answers you're looking for is here on this page.  If you still have questions, feel free to email us. Emails are generally answered within 5 minutes - 7 days a week! Please include your purchase order number when emailing.

*Trouble logging in or adding items to your cart?*

Try using Internet Explorer as your browser. If you cannot log on, please sign out, clear your cache and log in. Add items to your cart and proceed to checkout to see your shipping rates. You must sign in with your username and not your email address.

*International shipments and inquiries*

To see current international rates, please register (make sure shipping address is correct), add items to cart, and proceed to checkout. You'll see your rates before having to enter credit card info.

You may purchase any ICEbOX and shop for accessories on our SHOP NOW! page. Click on the image to read full product description.  International orders are sent via USPS which is the most affordable way of shipping overseas.  You can also check approximate rates to your country by clicking "International Rates".

Once your order is shipped, you'll receive automated tracking information. Please add our email address to your address book to prevent emails from going into spam.

If there are promos, we'll announce it via newsletter and at www.facebook.com/clearicebox

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